Frequently Asked Questions

glordals is a comprehensive budget optimization platform that analyzes your spending patterns, identifies areas for improvement, and provides personalized recommendations to help you save money. We connect to your financial accounts securely, categorize your expenses automatically, and use advanced algorithms to find opportunities for cost reduction while maintaining your lifestyle preferences.

Most users see their initial budget analysis within 24-48 hours of connecting their accounts. Immediate insights like spending category breakdowns are available instantly, while deeper optimization recommendations typically appear within the first week as our system learns your patterns. The first month usually shows the most dramatic improvements.

Absolutely. We use bank-level 256-bit SSL encryption and partner with trusted financial data providers like Plaid. Your login credentials are never stored on our servers, and we maintain read-only access to your accounts. All data is encrypted both in transit and at rest, and we're regularly audited for security compliance.

We support over 12,000 financial institutions including all major banks, credit unions, and credit card companies in the US. This includes Chase, Bank of America, Wells Fargo, Citi, Capital One, and hundreds of smaller regional banks. If you're having trouble connecting a specific account, our support team can help troubleshoot the connection.

glordals handles complex income situations really well. Whether you're freelancing, have seasonal work, rental income, or investment returns, our platform adapts to irregular patterns. We analyze your income trends over time and create flexible budgets that account for fluctuations, helping you plan for both lean and abundant months.

Our system uses machine learning to automatically categorize your transactions based on merchant names, transaction amounts, and spending patterns. It gets smarter over time and learns your preferences. You can always manually adjust categories, and the system remembers these changes for future similar transactions. Most users find 95%+ accuracy after the first few weeks.

Yes, you have complete control over your budget structure. Create custom categories like "Dog expenses" or "Wedding savings," set specific spending limits, and even create subcategories for detailed tracking. You can set up alerts when you're approaching limits and adjust budgets monthly or seasonally based on your needs.

We provide personalized recommendations ranging from subscription audits (finding forgotten subscriptions) to better deals on insurance, utilities, and services. We might suggest switching to a different credit card for better rewards, consolidating debt for lower interest rates, or identifying patterns like expensive lunch habits that could be optimized without major lifestyle changes.

Absolutely. glordals tracks your recurring bills, sends customizable reminders before due dates, and can even identify when bill amounts change unexpectedly. You can set up notifications via email or text, and we'll alert you to potential late fees or unusual charges. This feature alone saves many users hundreds in late fees annually.

Yes, we connect to most investment platforms including 401(k)s, IRAs, brokerage accounts, and robo-advisors. While we focus primarily on budgeting optimization, we provide a complete financial picture including net worth tracking and can suggest budget adjustments to maximize your retirement contributions and investment goals.

We offer comprehensive onboarding support including live chat, email assistance, and phone support during business hours. Many users complete setup independently, but our team is available to walk you through account connections, help troubleshoot any issues, and ensure you're getting the most from your optimization recommendations from day one.

Yes, you can cancel your glordals subscription at any time with no penalties or fees. Your account remains active until the end of your current billing period, and you can export all your data before canceling. We also offer the option to pause your subscription for up to 3 months if you need a temporary break.

Connection issues are usually resolved quickly. Common problems include outdated passwords, two-factor authentication requirements, or temporary bank maintenance. Our system provides clear error messages and step-by-step solutions. For persistent issues, our technical support team can manually troubleshoot connections and work directly with financial institutions when needed.

Yes, we have full-featured mobile apps for both iOS and Android. The mobile experience includes all the same features as our web platform: real-time spending tracking, budget alerts, optimization recommendations, and bill reminders. You can take photos of receipts, categorize expenses on the go, and receive push notifications for important account activity.

Yes, couples and families can share access to budgets and financial goals while maintaining individual privacy settings. You can choose what information to share, set up joint budgets for shared expenses, and maintain separate budgets for personal spending. This works great for households managing both joint and individual financial goals.