Information We Collect
At glordals, we collect various types of
information to provide you with our budget
optimization services. Understanding what
information we gather helps you make informed
decisions about using our platform.
Personal Information
When you create an account or use our
services, we collect personal details
including your name, email address, phone
number, and mailing address. This
information helps us communicate with you
and provide personalized financial
insights.
- Full name and contact information for account registration
- Email address for service communications and support
- Phone number for account verification and security alerts
- Billing address for payment processing and tax purposes
Financial Information
To provide effective budget optimization,
we collect financial data including income
sources, expense categories, spending
patterns, and financial goals. All
financial information is encrypted and
stored securely.
- Income information and employment details
- Expense tracking and spending categorization
- Bank account connections through secure third-party services
- Financial goals and budget preferences
Technical Information
We automatically collect technical data
when you use our platform, including
device information, browser type, IP
address, and usage patterns. This helps us
improve our services and ensure platform
security.
How We Use Your Data
Your information serves specific purposes
related to providing and improving our budget
optimization services. We're committed to
using your data responsibly and only for
legitimate business purposes.
Primary Uses: Service
delivery, account management, customer
support, financial analysis, and platform
improvement based on aggregated usage
patterns.
- Providing personalized budget recommendations and financial insights
- Processing transactions and managing your account securely
- Communicating important updates, security alerts, and service information
- Improving our algorithms and platform functionality through data analysis
- Detecting and preventing fraudulent activities or security breaches
- Complying with legal obligations and regulatory requirements
We never sell your personal information to
third parties. Any data analysis is performed
on aggregated, anonymized datasets that
cannot be traced back to individual users.
Information Sharing
glordals maintains strict controls over
information sharing. We only share your data
in specific circumstances and always with
appropriate safeguards in place.
Service Providers
We work with trusted third-party service
providers who help us deliver our
services. These providers are
contractually bound to protect your
information and can only use it for
specified purposes.
- Payment processors for secure transaction handling
- Cloud storage providers with enterprise-grade security
- Analytics services for platform improvement insights
- Customer support tools for efficient service delivery
Legal Requirements
We may disclose information when required
by law, court order, or government
request. In such cases, we'll notify you
unless legally prohibited from doing so.
Business Transfers
In the event of a merger, acquisition, or
sale of assets, your information may be
transferred as part of the transaction.
You'll be notified of any such changes and
your options regarding your data.
Security Measures
Protecting your financial information is our
top priority. We employ multiple layers of
security to safeguard your data against
unauthorized access, theft, or misuse.
Security Standards: We use
bank-level encryption, secure data centers,
regular security audits, and comply with
industry standards including SOC 2 Type II
and PCI DSS requirements.
- 256-bit SSL encryption for all data transmission
- Advanced encryption at rest for stored data
- Multi-factor authentication for account access
- Regular security assessments and penetration testing
- Restricted access controls and employee background checks
- Continuous monitoring for suspicious activities
- Secure backup systems with geographic redundancy
While we implement robust security measures,
no system is completely immune to threats. We
continuously update our security practices
and will promptly notify you of any data
breaches that may affect your information.
Your Rights and Choices
You have significant control over your
personal information. We provide multiple
options for managing your data and privacy
preferences.
Access and Portability
You can request a complete copy of your
personal data in a machine-readable
format. This includes all information
we've collected about you and your account
activity.
Correction and Updates
Keep your information accurate by updating
it through your account settings or by
contacting our support team. We'll process
correction requests within 30 days.
Deletion Rights
You can request deletion of your personal
information, subject to legal and
contractual obligations. Account deletion
is permanent and cannot be reversed.
- Request access to your personal data within 7 business days
- Correct inaccurate information through your account dashboard
- Delete your account and associated data permanently
- Opt out of marketing communications at any time
- Restrict processing for specific purposes
- Object to automated decision-making processes
Data Retention Policies
We retain your information only as long as
necessary to provide our services, comply
with legal obligations, and resolve disputes.
Different types of data have different
retention periods.
Retention Framework: Active
account data is retained indefinitely while
you use our services. Inactive accounts are
archived after 24 months of inactivity, with
full deletion after 7 years unless legal
requirements mandate longer retention.
- Account information: Retained while account is active plus 7 years
- Financial data: Retained for tax and regulatory compliance (7 years)
- Communication records: Retained for 3 years for quality assurance
- Technical logs: Retained for 12 months for security and performance analysis
- Marketing data: Retained until you opt out or 5 years of inactivity
When retention periods expire, we securely
delete or anonymize your information. Some
aggregated, non-identifiable data may be
retained indefinitely for research and
development purposes.
International Data Transfers
glordals operates primarily in the United
States, but some of our service providers may
process data internationally. We ensure
appropriate safeguards are in place for any
international data transfers.
Transfer Safeguards
When transferring data internationally, we
use standard contractual clauses, adequacy
decisions, or other approved mechanisms to
ensure your data receives equivalent
protection regardless of location.
- Data processing agreements with international service providers
- Compliance with applicable data protection frameworks
- Regular audits of international data handling practices
- Encryption requirements for all international data transfers
Children's Privacy Protection
glordals's services are designed for adults
and we do not knowingly collect personal
information from children under 13 years of
age. If we discover that we have
inadvertently collected such information, we
will delete it immediately.
Parents or guardians who believe their child
has provided personal information to us
should contact us immediately. We will
investigate and take appropriate action to
remove such information from our systems.
Privacy Policy Updates
We may update this privacy policy
periodically to reflect changes in our
practices, technology, or legal requirements.
Significant changes will be communicated
through email notification and prominent
website notices.
Change Notification: We'll
provide at least 30 days' notice for material
changes that affect how we collect, use, or
share your personal information. Continued
use of our services after the effective date
constitutes acceptance of the updated policy.
We encourage you to review this policy
regularly to stay informed about how we
protect your information. The effective date
at the top of this policy indicates when it
was last updated.